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Privacy Policy - CFP Financial Advisor

Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

About CFP Financial Advisor

CFP Financial Advisor is a referral agency that connects individuals with qualified fiduciary financial advisors. We do not provide investment advice, manage investments, or offer financial planning services directly. We are not registered as an investment advisor with the SEC or any state securities regulator.

By using our website, services, or providing your contact information, you consent to the practices described in this policy.

Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number, mailing address
  • Financial Profile: Income range, assets, investment goals, risk tolerance, financial planning needs
  • Demographic Information: Age, occupation, family status, geographic location
  • Preferences: Advisor preferences, communication preferences, service requirements
  • Communication Records: Records of interactions including emails, phone calls, chat conversations, and text messages

Information Collected Automatically

  • Technical Information: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, referring websites, navigation patterns
  • Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

Information from Third Parties

  • Financial advisors in our network who provide feedback about referrals
  • Third-party data providers for contact verification
  • Publicly available information from social media and online sources

SMS/Text Message Communications

Consent and Opt-In

By providing your mobile phone number, you expressly consent to receive text messages from CFP Financial Advisor and our authorized partners. This includes:

  • Advisor match notifications
  • Appointment confirmations and reminders
  • Follow-up messages about referral outcomes
  • Customer service communications
  • Occasional promotional messages about our services

Message Frequency and Charges

  • Message frequency may vary based on your referral status and preferences
  • Standard message and data rates from your wireless carrier may apply
  • We do not charge for text messages, but your carrier may

Opt-Out Instructions

You may opt out of text messages at any time by:

After opting out, you will receive one final confirmation message. You may continue to receive non-promotional messages necessary to complete any pending referral services.

Data Security for SMS

Important: Text messages are transmitted through third-party carriers and may not be encrypted. Do not send sensitive financial information via text message.

How We Use Your Information

We use your personal information to:

  • Advisor Matching: Connect you with qualified fiduciary financial advisors
  • Facilitate Introductions: Provide advisors with relevant information for consultations
  • Communications: Send updates, confirmations, and follow-up messages via email, phone, or text
  • Customer Support: Assist with service-related inquiries and issues
  • Quality Assurance: Monitor referral outcomes to improve our matching process
  • Analytics: Analyze usage patterns to enhance our services
  • Compliance: Meet legal obligations and respond to lawful requests
  • Security: Protect against fraud and unauthorized access

Information Sharing

With Financial Advisors

We share relevant information with potential advisor matches, including:

  • Contact information and communication preferences
  • Financial profile and planning needs
  • Geographic location and advisor preferences
  • Specific requirements or concerns you've expressed

With Service Providers

We may share information with trusted third-party service providers who assist with:

  • Website hosting and maintenance
  • Email and SMS delivery services
  • Payment processing
  • Customer relationship management
  • Data analysis and security services

These providers are contractually bound to protect your information and use it only for specified purposes.

Legal Disclosures

We may disclose information when required by law or to:

  • Respond to subpoenas, court orders, or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or investigate potential violations
  • Comply with regulatory requirements

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity under the same privacy protections.

Important: We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Essential Functions: Enable basic website functionality
  • Analytics: Understand how visitors use our site
  • Preferences: Remember your settings and preferences
  • Marketing: Deliver relevant content and measure effectiveness

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Data Security

We implement industry-standard security measures including:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Restricted access on a need-to-know basis
  • Monitoring: Regular security monitoring and threat detection
  • Staff Training: Employee education on data protection practices

While we take reasonable steps to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Rights and Choices

You have the right to:

  • Access: Request information about data we have about you
  • Correction: Request corrections to inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Communication Preferences: Opt out of marketing communications
  • Portability: Request your data in a portable format (where applicable)

How to Exercise Your Rights

Contact us using the information below. We will respond to valid requests within a reasonable timeframe as required by law.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our referral services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing notice through text message for SMS-related changes
  • Other appropriate communication channels

Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy:

CFP Financial Advisor Privacy Officer
2102 Business Center Drive, Suite 130
Irvine, CA 92612
Email:
Phone: +1 949-793-9370
General Inquiries:

For SMS-related inquiries or to opt out of text messages, you may also text "HELP" to +1 (949) 793-9370 for assistance.

Join thousands of individuals who rely on a CFP® Financial Advisor for trusted, expert retirement planning guidance.

CFP Financial Advisor. All rights reserved.

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