About CFP Financial Advisor
CFP Financial Advisor is a referral agency that connects individuals with qualified fiduciary financial advisors. We do not provide investment advice, manage investments, or offer financial planning services directly. We are not registered as an investment advisor with the SEC or any state securities regulator.
By using our website, services, or providing your contact information, you consent to the practices described in this policy.
Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, mailing address
- Financial Profile: Income range, assets, investment goals, risk tolerance, financial planning needs
- Demographic Information: Age, occupation, family status, geographic location
- Preferences: Advisor preferences, communication preferences, service requirements
- Communication Records: Records of interactions including emails, phone calls, chat conversations, and text messages
Information Collected Automatically
- Technical Information: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, referring websites, navigation patterns
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
Information from Third Parties
- Financial advisors in our network who provide feedback about referrals
- Third-party data providers for contact verification
- Publicly available information from social media and online sources
SMS/Text Message Communications
Consent and Opt-In
By providing your mobile phone number, you expressly consent to receive text messages from CFP Financial Advisor and our authorized partners. This includes:
- Advisor match notifications
- Appointment confirmations and reminders
- Follow-up messages about referral outcomes
- Customer service communications
- Occasional promotional messages about our services
Message Frequency and Charges
- Message frequency may vary based on your referral status and preferences
- Standard message and data rates from your wireless carrier may apply
- We do not charge for text messages, but your carrier may
Opt-Out Instructions
You may opt out of text messages at any time by:
After opting out, you will receive one final confirmation message. You may continue to receive non-promotional messages necessary to complete any pending referral services.
Data Security for SMS
Important: Text messages are transmitted through third-party carriers and may not be encrypted. Do not send sensitive financial information via text message.
How We Use Your Information
We use your personal information to:
- Advisor Matching: Connect you with qualified fiduciary financial advisors
- Facilitate Introductions: Provide advisors with relevant information for consultations
- Communications: Send updates, confirmations, and follow-up messages via email, phone, or text
- Customer Support: Assist with service-related inquiries and issues
- Quality Assurance: Monitor referral outcomes to improve our matching process
- Analytics: Analyze usage patterns to enhance our services
- Compliance: Meet legal obligations and respond to lawful requests
- Security: Protect against fraud and unauthorized access
Information Sharing
With Financial Advisors
We share relevant information with potential advisor matches, including:
- Contact information and communication preferences
- Financial profile and planning needs
- Geographic location and advisor preferences
- Specific requirements or concerns you've expressed
With Service Providers
We may share information with trusted third-party service providers who assist with:
- Website hosting and maintenance
- Email and SMS delivery services
- Payment processing
- Customer relationship management
- Data analysis and security services
These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Disclosures
We may disclose information when required by law or to:
- Respond to subpoenas, court orders, or government requests
- Protect our rights, property, or safety
- Prevent fraud or investigate potential violations
- Comply with regulatory requirements
Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred to the new entity under the same privacy protections.
Important: We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Functions: Enable basic website functionality
- Analytics: Understand how visitors use our site
- Preferences: Remember your settings and preferences
- Marketing: Deliver relevant content and measure effectiveness
You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.
Data Security
We implement industry-standard security measures including:
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Restricted access on a need-to-know basis
- Monitoring: Regular security monitoring and threat detection
- Staff Training: Employee education on data protection practices
While we take reasonable steps to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Your Rights and Choices
You have the right to:
- Access: Request information about data we have about you
- Correction: Request corrections to inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Communication Preferences: Opt out of marketing communications
- Portability: Request your data in a portable format (where applicable)
How to Exercise Your Rights
Contact us using the information below. We will respond to valid requests within a reasonable timeframe as required by law.
Data Retention
We retain your personal information only as long as necessary to:
- Provide our referral services
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information as defined by the CCPA.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through text message for SMS-related changes
- Other appropriate communication channels
Continued use of our services after changes indicates acceptance of the updated policy.